Start Date: June 28, 2026
End Date: August 29, 2026
Wage: $17.00/Hour
Hours: Seasonal Full-time (37.5 hours per week)
Job Summary
The Cafe Attendant is a member of the Food Services team responsible for delivering exceptional customer service in a fast-paced café environment. The Cafe Attendant greets customers, takes and prepares orders, serves food and beverages, processes payments, and maintains a clean and organized café space. This role requires strong attention to detail, efficiency, and professionalism while contributing to a welcoming and positive visitor experience.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Take customer orders accurately and prepare food and beverages efficiently.
- Serve food and drinks promptly while ensuring quality standards are met.
- Accurately process transactions using a cash register and Square POS system.
- Maintain cleanliness and organization of the café area, including tables, counters, equipment, and dishwashing as required.
- Restock supplies and monitor inventory levels as directed.
- Ensure food and beverages are stored and prepared according to health and safety standards.
- Assist with opening and closing procedures.
- Answer basic questions about the Fortress of Louisbourg National Historic Site, including general history and daily programming.
- Cross-promote other Fortress Louisbourg Association offerings, including King’s Bakery, gift shops, tavern, and special events.
- Follow workplace health and safety guidelines.
- Perform other duties as assigned by the supervisor.
- Wear and properly maintain period-appropriate costumes.
Qualifications and Attributes
- Previous experience in a café or restaurant environment preferred.
- Strong customer service skills with the ability to remain calm and professional under pressure.
- Ability to work quickly and efficiently while maintaining attention to detail.
- Basic math skills and experience handling cash and electronic payments.
- Strong communication skills and ability to work effectively as part of a team.
- Flexible availability, including weekends and holidays.
- Ability to lift and carry up to 50 pounds and stand for extended periods.
- WHMIS and Occupational Health & Safety certification (or willingness to obtain).
- Reliable transportation to the Fortress of Louisbourg.
- French language skills are an asset, but not required.
